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TERMS AND CONDITIONS
Here You will find our General Terms and conditions regarding the booking
of private accommodation. In case You don't find an answer to Your questions,
please contact us by e-mail or telephone.

Inquiries and bookings for accommodation are received by e-mail
or in person at the agency's office in Premantura.

When booking, the guest confirms that he accepts the General Terms entirely.
In other words, everything stated in the General Terms becomes
legally binding both for the guest and the agency.
FOR MORE DETAILS - PLEASE READ OUR TERMS AND CONDITIONS
The competent authority for official supervision of the activities of tourist agencies and the provision of services in tourism:
Ministry of Tourism
Independent Sector of Tourism Inspection
Trg Republike Hrvatske 8 / I
10 000 Zagreb

NOTICE ON FILING CONSUMER COMPLAINTS
In accordance with Art. 6, paragraph 1 item 3, of the Croatian Law
on providing tourism services (NN 130/17) - we would like to inform
our customers that a complaint on the quality of the purchased product or service provided may be submitted in writing in our office, whereby we will, without delay, acknowledge the receipt of the complaint in writing.
You may also write a complaint letter to the the head office:Koralina d.o.o.
Lovežica 57, 52100 Pula, Croatia
send it by by e-mail to info@koralina.hr

With your complaint, please provide your first and last name and address
so that we can provide you with a written response to your complaint
within a maximum of 15 days, and thus improve our quality and service.
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Croatian National  Tourist Board
Private apartments Istria
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Istra Private accommodation
Apartments Premantura | Apartments Banjole | Apartments Pula | Apartments Pjescana uvala | Apartments Valbandon
Excursions
Brijuni islands | Brijuni roundtrip | Fish picnic | Venice | Plitvice lakes | Local islands | Places to visit
Rentals Booking service
Rent-a-bike | Rent-a-boat | Rent-a-car Terms and conditions | How to book
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